Gift Card Policy

Gift Card Policy – Last Revised: 1/25

This policy outlines the terms and conditions governing the use of your Gift Card / Certificate. Please read carefully to ensure a smooth and enjoyable experience.

1. Definitions:

  • Gift Cards: A physical card issued by Advanced Fuller School of Massage, available exclusively for purchase and use in person at our facility.
  • Instant Gift Certificate: An electronic voucher provided by The Gift Card Cafe, which can be purchased online and redeemed for services at our facility.

2. Validity Period:

Your Gift Card or Instant Gift Certificate is valid for a period of 5 years from the date of issuance. After this period, any unused balance will be forfeited. To ensure you get the most value from your gift, we encourage you to plan ahead and redeem your gift within the validity period.

3. Redemption:

  • Gift Cards: To redeem your physical Gift Card, it must be presented in person at the time of service at our facility. Please note that Gift Cards are not redeemable for cash, except where required by applicable law.
  • Instant Gift Certificates: These electronic vouchers, provided by The Gift Card Cafe, must also be presented in person at the time of service. They are similarly non-redeemable for cash, except where legally required.

We recommend scheduling your appointment well in advance to ensure availability and a seamless redemption process.

4. Reprinting of Instant Gift Certificates / Cards:

  • Instant Gift Certificates: If your Instant Gift Certificate was purchased from The Gift Card Cafe and is still valid, it can be reprinted by following the instructions provided by The Gift Card Cafe.
  • Gift Cards: Physical Gift Cards, purchased in person at Advanced Fuller School of Massage, cannot be replaced or reprinted if lost or damaged. Treat them as you would cash to avoid inconvenience.

5. Fees:

We are pleased to inform you that no inactivity, maintenance, or service fees will be charged during the validity period of your Gift Card or Instant Gift Certificate. You can enjoy your massage services worry-free without any hidden costs.

6. Lost or Stolen Certificates:

  • Gift Cards: In-person Gift Cards should be treated like cash. It cannot be replaced if lost or stolen, and Advanced Fuller School of Massage assumes no responsibility for unauthorized use.
  • Instant Gift Certificates: Instant gift certificates provided by The Gift Card Cafe can be reprinted if they are within the valid period. However, Advanced Fuller School of Massage assumes no responsibility for unauthorized use of any lost or stolen certificates.

7. Instant Gift Certificate Disclaimer:

Instant Gift Certificates are issued and managed by The Gift Card Cafe, not Advanced Fuller School of Massage. We are not liable for any issues, errors, or disputes arising from the purchase or redemption of these certificates. For more details, please refer to the terms of service provided by The Gift Card Cafe: https://www.thegiftcardcafe.com/termsofservice.php.

8. Customer Rights:

This policy complies with the Virginia Consumer Protection Act (Code of Virginia § 59.1-196) and other applicable regulations. If you have questions regarding your rights or concerns about your Gift Card or Instant Gift Certificate, please contact us directly.

9. Promotions and Offers:

Occasionally, we may offer promotional discounts, seasonal bonuses, or special offers tied to holidays like Christmas or Valentine’s Day. These offers are available for a limited time, subject to terms outlined at the time of promotion, and cannot be combined with other discounts.

10.Dispute Resolution:

We are committed to providing excellent customer service. If you encounter any issues or disputes, please reach out to us at 757-340-7132 or click the button below. We aim to resolve any concerns promptly and to your satisfaction.