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Open Daily – 9:00 AM to 9:00 PM

Appointments: (757) 340-7132

Massage FAQ2026-01-12T06:20:14-05:00

Massage FAQ

Your Experience
Clearly Explained
Massage FAQ

Your journey to relief and relaxation starts here.

Got questions about your massage appointment? You’re not alone and we’re here to help. This FAQ section is designed to guide you, whether it’s your first visit or your tenth. From how to prepare to what happens after your session, you’ll find clear, helpful answers below.

What to Expect Before

Prep tips, arrival details, and what to do if you have a specific focus area.

During and After Your Massage

What happens in session, how to communicate pressure, and post session recovery ideas.

Quick Answers to Common Questions
Here are some of the most asked questions we get:

FAQ Category
Getting Started

Info for New or Returning Clients2025-12-23T07:22:39-05:00

New and Returning Clients

If you are visiting us for the first time, or if it has been a while since your last session, please complete our intake form in advance.
Access the form here.

Why This Step Matters

Completing your massage intake form before your appointment helps us understand your goals, preferences, and any areas of concern. It also makes the check-in process faster, so you can settle in and begin your session feeling relaxed.

What to Expect

Please bring a printed copy of your completed form to your appointment. If you have any questions, call us at (757) 340-7132. We will be happy to assist you and make sure everything is in place for your visit.

Confidentiality

Your personal information is kept private. We use your intake form only to support a safe, personalized, and effective massage session.

Can I Speak to a Therapist Before Booking?2025-12-23T07:23:04-05:00
Talk to a Therapist Before Booking

Yes, you are welcome to speak with a therapist before scheduling your appointment. Whether by phone or in person, we are happy to connect and make sure you feel informed and comfortable.

Our team takes time to understand your needs, answer any questions, and recommend the service that aligns with your goals.

When you are ready, the most important step is to begin. Massage can be a meaningful way to support your health and overall well-being. From the first conversation, we are here to make your experience thoughtful and supportive.

What to Expect in a Session2025-12-23T07:23:30-05:00
What to Expect During a Massage Session

Before your session begins, your therapist will ask about your health, preferences, and any areas of concern. This conversation helps ensure that your massage is safe, comfortable, and focused on your needs.

You will then be given privacy to undress to your comfort level and lie on the massage table. A clean sheet will be used to keep you covered throughout the session. Only the area being treated will be uncovered at any time.

Comfort and Atmosphere

  • Supportive cushions and an adjustable face rest are provided to help you feel relaxed and at ease.
  • The room is quiet and warm, with soft music to encourage deep relaxation.

What Should I Wear

For a full body massage, most clients choose to undress fully or leave on underwear. Either choice is completely appropriate. Your comfort is always our priority.

Will Oils or Lotions Be Used

Most sessions include a light oil or lotion to allow smooth movement over the skin. Some styles do not require any oil, and in those cases, you may remain fully clothed.

How to Relax During Your Massage2025-12-23T07:24:38-05:00
How to Relax During a Massage: Simple Tips

Your therapist is trained to guide you through the session. Before the massage begins, they will ask about your health, comfort level, and any areas of tension. Once you are on the table, the focus is on helping you feel safe, supported, and calm.

  • Breathe naturally
    Slow, steady breathing helps calm your nervous system and settle your mind.
  • Stay present
    Pay attention to how your body feels instead of thinking about tasks or responsibilities.
  • Communicate
    If something feels uncomfortable, let your therapist know. They want you to feel at ease.
  • Close your eyes
    Many clients find it easier to relax when they reduce visual distractions.

Should You Talk During the Massage?

Some clients prefer quiet time, while others feel more relaxed when talking. Both are completely acceptable. The goal is to do what feels right for you.

What to Wear for Maximum Comfort

For a full-body massage, most clients either undress completely or leave on undergarments, based on personal comfort. You will be covered with a clean sheet, and only the area being massaged will be uncovered during the session.

Will Oils or Lotions Be Used?

Most massages include a light oil or lotion to help the therapist glide smoothly over your skin. If you are receiving a clothed technique, no oils are used and you may remain fully dressed.

Common Challenges with Relaxation

It is normal to feel distracted or a little self-conscious during your first massage. If that happens, remind yourself that this is a judgment-free space. Every body is unique, and therapists work with all types of clients.

Music, warm lighting, and supportive tools like face cradles and cushions help create a peaceful setting. You do not need to relax perfectly. Just breathe, and let your body respond in its own way.

Still feeling unsure? That is okay. Let your therapist know, and they will adjust your session to support you fully.

How You May Feel After a Massage2025-12-23T08:13:06-05:00

How the Body Can Feel Afterward

Wondering how you might feel after your massage? Most clients leave with a deep sense of relaxation, reduced tension, and improved mobility.

Some people also notice better sleep, lower stress, or increased energy that lasts for days. For others, the changes feel more gradual, with benefits that continue to build over time. Every body responds a little differently, but most clients feel better than when they arrived.

If this is your first session, give yourself time to rest, stay hydrated, and enjoy the positive effects of your massage.

Undressing and Preparation Time2025-12-23T07:24:53-05:00
Undress and Dress Time

Your massage session includes a brief preparation period so you can get settled and speak with your therapist about any preferences.

During this time, you can change into comfortable attire, mention any health concerns or focus areas, and begin to relax before the massage starts.

This short, calming transition allows your session to begin smoothly and helps create a more supportive experience for your overall well-being.

Should Massage Hurt?2025-12-23T07:26:29-05:00


Should Massage Be Painful: Myths and Facts

Should massage be painful? It is a common question, especially for first-time clients. The simple answer is no. Massage should not be painful when applied to healthy areas of the body. The idea that pain is required for results is a common misunderstanding.

A good massage works with your body, not against it. You should feel relaxed, not tense or bracing. If something does not feel right, let your therapist know. They can adjust the pressure or technique to better support your comfort.

What If I Am Getting a Massage for an Injury?

Mild discomfort can happen in areas that are healing or sore, especially at the beginning of a session. But even in those cases, the discomfort should lessen as your muscles respond. Massage should never feel sharp or overwhelming.

Why Communication Matters

Your therapist is trained to listen and adapt. If you are unsure about the pressure or the approach, just speak up. Open communication helps you receive the most benefit without unnecessary discomfort.

What If I Am Ticklish?2025-12-23T07:23:55-05:00

Massage Ticklish Sensations

Even if you are naturally ticklish, most clients are surprised to find that massage does not trigger that response. The pressure used is gentle yet firm, with the goal of relaxing your muscles without causing discomfort.

If you know you are especially sensitive in certain areas, just let your therapist know. They can adjust the pressure or avoid those areas to make sure your experience feels calm and comfortable.

Is It Okay to Mention Ticklish Areas?

Absolutely. Sharing that information helps us tailor your session to your comfort level. Your well-being is our priority, and we are happy to adjust the approach, so the massage feels peaceful and effective.

For more on what to expect during a massage, visit the

Mayo Clinic: What You Can Expect During a Massage
.

FAQ Category
Massage Types and Wellness

Common Massage Types2025-12-23T07:18:02-05:00


Common Types of Massage and Their Benefits

There are several massage techniques to choose from, and each offers specific benefits. Whether your goal is to reduce stress, manage pain, or support recovery, the right approach can make a meaningful difference.


Swedish Massage

Swedish massage is one of the most requested techniques. It uses long, gliding strokes to promote full body relaxation and improve circulation. This style is a good fit for first-time clients or anyone seeking general stress relief.

Deep Tissue Massage

Deep tissue massage targets chronic tension and deeper muscle layers. It uses slower strokes and firmer pressure to release tight areas and support muscle recovery.

Reflexology

Reflexology focuses on pressure points in the hands, feet, and ears that are believed to correspond with other parts of the body. It offers a gentle option that many clients find balancing and calming.

Targeted Stretching

This approach combines massage with assisted stretching. It is designed to improve flexibility and reduce muscle tension. It can be helpful for active individuals or those working to regain mobility during recovery.

How to Choose the Best Type of Massage for You

When deciding on a massage style, consider your main goal. For general relaxation, Swedish massage is a strong starting point. Deep tissue and targeted stretching are more effective for chronic tension, physical strain, or athletic recovery. Reflexology is ideal if you prefer a focused approach with lighter pressure.

If you are not sure which massage is right for you, let us know when booking. We will help you choose the best option for your needs.

Massage Therapy Benefits2025-12-23T08:04:57-05:00
Massage Therapy Benefits for Body and Mind

Massage therapy offers well-documented benefits for both physical and mental health. Whether you are recovering from an injury, managing stress, or practicing self-care, massage can support your overall well-being.

  • Relieves Muscle Tension
    Eases tight muscles and promotes full-body relaxation.
  • Improves Circulation
    Enhances blood flow, helping oxygen and nutrients move through the body.
  • Detoxifies Muscles
    Encourages waste removal from muscle tissue through improved circulation.
  • Increases Flexibility
    Helps maintain joint health and expand range of motion.
  • Reduces Congestion
    Helps relieve swelling and improves fluid movement in soft tissues.
  • Supports Lymphatic Health
    Stimulates lymph flow to support immune function.
  • Accelerates Recovery
    Aids healing after physical activity, injuries, or surgery.
  • Recharges Energy
    Reduces fatigue and restores physical and mental energy.

These benefits go beyond simple relaxation. With regular sessions, massage becomes a valuable part of any wellness routine, helping to manage stress, improve mobility, and support overall quality of life.

Deep Tissue Massage Benefits2025-12-23T07:18:54-05:00

The Benefits of Deep Tissue Massage

Deep Tissue Massage is included at no extra cost during your session. If you want focused bodywork to ease tension, relieve chronic tightness, or support recovery, this technique may be right for you.

It can be especially helpful for muscle strain, stiffness, or repeated stress. Some of the main benefits are:

  • Releasing long-term tension in deeper muscle layers
  • Improving circulation and supporting recovery
  • Reducing inflammation and helping after workouts
  • Improving mobility and increasing range of motion

Is There an Extra Cost?

No, Deep Tissue work is included. Just mention it when booking, and we’ll pair you with a therapist trained in this method.

How to Request It

You can request Deep Tissue Massage when you schedule your appointment. Your therapist will also check in with you before the session to review your preferences and any focus areas.

Want more details about what we offer? Visit our Massage Services page.

Prenatal Massage2025-12-23T07:19:32-05:00

Prenatal Massage for Expecting Clients

We offer prenatal massage at no extra cost as part of your session. This specialized service is designed to support your comfort and well-being during pregnancy.

What’s Included in the Session?

This calming massage can help with swelling, muscle tension, and discomfort in the back or hips. It’s performed using safe, pregnancy-specific positions and gentle techniques for your comfort.

Is This Safe for Pregnancy?

Yes. Our team is trained in prenatal massage, including side-lying support and gentle pressure methods. If you’re in your second or third trimester, please mention it when booking.

How to Request It

Just let us know you’re expecting when scheduling your appointment. We’ll match you with a certified therapist. Availability may vary based on staff training.

Couples Massage2025-12-23T07:19:56-05:00
Couples Massage Sessions

We offer relaxing massage sessions for two, based on space and therapist availability. These experiences are a great way to unwind together in a shared setting.

How to Reserve

To check availability, call us at (757) 340-7132. We recommend booking a few days in advance, especially for evening or weekend appointments.

About Student Massage2025-12-23T07:20:32-05:00
Student Massage Therapy

Student massage therapy gives you the opportunity to receive quality care at a reduced rate while supporting future massage professionals in training.

Sessions are provided by students who are actively enrolled in our massage therapy program. All services follow structured techniques and are supervised by licensed massage therapists to ensure a safe and professional experience.

Students are trained in anatomy and physiology and are taught to recognize when massage may not be appropriate. Your comfort and safety are always our top priorities.

Student vs Licensed Massage2025-12-31T09:17:24-05:00
Student vs. Licensed Massage: What’s the Difference?

Not sure which type of session is right for you? Here’s a quick comparison to help you choose based on your goals and comfort level.

Student Massage:
These sessions are provided by students who are actively enrolled in our massage therapy program and completing their required internship hours. Each session is supervised by a licensed massage therapist and follows a structured approach using Swedish-based techniques. They are an affordable option for general relaxation and also support students as they build real-world experience.

Licensed Massage:
These sessions are provided by therapists who have completed their training, passed state exams, and received full professional licensure. Licensed care offers more customization and is often a better fit for deeper pressure, focused work, or specific therapeutic needs.

Both options offer excellent value. The right choice depends on your goals, preferences, and budget. If you’re not sure which to choose, we’re happy to help.

Massage for Clients Under 172025-12-23T07:21:32-05:00
Massage for Clients Under 17

We may offer massage sessions for individuals under 17, depending on therapist availability and with proper consent from a parent or guardian.

Since each situation is different, we recommend contacting us directly to talk through your child’s needs. Our team will make sure everything is arranged ahead of time so the session feels safe, comfortable, and supportive.

FAQ Category
Scheduling and Appointments

Do You Offer Online Booking?2025-12-23T07:15:03-05:00
Massage Online Booking

At this time, we do not offer massage appointments through online booking. Scheduling is handled directly so we can match you with the best time and therapist for your needs.

To reserve your appointment, please call us at (757) 340-7132. Our team will be happy to assist and help you find the right time for your massage.

We look forward to speaking with you and making sure your visit is easy from beginning to end.

Walk-In Appointment Info2025-12-23T07:15:29-05:00

Walk-In Appointments: What You Need to Know

Walk-in sessions may be available when a therapist has an opening. We know it’s not always easy to plan ahead, so we do our best to accommodate last-minute requests when possible.

Still, we recommend calling ahead. A quick call to
(757) 340-7132 lets us check availability and confirm if we can see you that day.

Can I Just Drop By?

Yes. If we have an opening, we’ll be happy to help. Walk-in sessions are handled based on availability, and we always aim to offer prompt service when we can.

Prefer a Reserved Spot?

If you’re on a tight schedule or have specific needs, booking in advance is the best way to secure your session.

Operating Hours2025-12-23T07:15:53-05:00
Operating Hours

Our clinic is open every day from 9:00 AM to 9:00 PM, except on major holidays. This schedule offers flexibility to find a time that fits your needs.

You’re welcome to visit during open hours. Our team is here to help with bookings, questions, or anything else you may need.

Onsite Massage Availability2025-12-23T07:16:18-05:00

Onsite Massage Availability

We offer massage services at select locations outside our studio, based on therapist availability. These appointments are limited due to high demand.

How to Request an Appointment

To schedule, please contact us at (757) 340-7132 or use our online form. We’ll check availability and help plan the best option for your needs.

Planning Ahead

For the best chance of securing your preferred location, we recommend reaching out at least two to three weeks in advance.

Massage Session Lengths2025-12-23T08:07:10-05:00
Massage Duration Options

We offer several session lengths to fit your schedule, preferences, and wellness goals. Each includes time for undressing and dressing, so the experience feels smooth, unhurried, and relaxing from beginning to end.

30-Minute Session

A shorter session is ideal if you are new to massage or want to focus on a specific area. It offers relief in less time and is commonly used for the back, shoulders, neck, or feet.

60-Minute Session

This is the most requested session length. One hour allows time for full-body relaxation or targeted muscle work. It can ease tension, improve circulation, and support general wellness.

90-Minute Session

This longer session offers extra time for deeper work, more detailed focus, and complete head-to-toe care. It is well suited for those managing chronic tension or seeking full recovery support.

Every massage is personalized. Let us know your goals, and we will tailor your session to support your comfort and well-being.

Massage Cancellation Policy2025-12-23T07:17:17-05:00
Massage Appointment Cancellation Policy

Our cancellation policy helps us provide the best care to every client. If you need to reschedule or cancel, please give at least 12 Hours Notice.

Missed appointments or late cancellations will result in a $40.00 fee. This helps keep appointment times available for others and honors our therapists’ schedules.

To read the full policy, click here to view all details.

FAQ Category
Gift Cards and Payment

Payment Methods2025-12-27T12:50:48-05:00
Massage Payment Options

We accept cash, check, debit, and credit cards. Choose the payment method that works best for you. Our team will make checkout smooth and easy.

If you are using a gift card, please bring it to your appointment so we can apply it at the front desk. If you need an itemized receipt for records or reimbursement, just let us know and we will provide one at checkout.

If you have any questions about payment, call us at (757) 340-7132. We will help you find the best option for your visit.

Accepted payment methods

Gratuity Policy2025-12-23T07:14:03-05:00
Massage Gratuities

Yes, gratuities are accepted and sincerely appreciated. You are welcome to leave a tip at checkout if you would like to thank your therapist for their care.

While never required, many clients choose to leave a tip equal to fifteen to twenty percent of the session cost. Tipping is optional, but always valued as a kind gesture.

Gift Card Expiration and Use2025-12-23T07:14:29-05:00
Gift Card Terms and Conditions

To view the full policy and legal details, please visit our Gift Card Policy Page.

What’s the Difference Between a Physical Card and a Digital Certificate?

  • Gift Cards: Physical cards available for purchase and use in person at the Advanced Fuller School of Massage.
  • Instant Gift Certificates: Digital certificates available online through The Gift Card Cafe, valid for services at our location.

How Long Are They Valid?

Both options are valid for five years from the issue date. After five years, any unused balance expires and cannot be redeemed.

How Do I Use My Card or Certificate?

Bring the physical card or email voucher with you to your appointment. Neither option can be exchanged for cash unless required by law.

Can They Be Replaced If Lost or Damaged?

  • Digital Certificates: If still valid, they can be reprinted using the instructions sent after purchase.
  • Physical Cards: These cannot be replaced if lost or stolen. Please treat them like cash.

Are There Any Fees If I Don’t Use It Right Away?

No. There are no inactivity, maintenance, or service fees during the five-year validity period.

What If I Lose My Card or Email Certificate?

  • Printed Cards: These are non-refundable and cannot be replaced. We are not responsible for unauthorized use.
  • Email Vouchers: If still valid, they can be reprinted. However, we are not liable for lost or misused certificates.

Need More Info?

If you have questions, feel free to contact our office or visit the Massage Services page for more details.

Call to Book

We’ll match you with the right therapist & time.

Please call 757-340-7132 to schedule your appointment. Our team will help you find the best time and therapist for your needs.

Accepted Payment Methods
Mastercard, Visa, American Express, Apple Pay, and Google Pay.
Get Help Call 757-340-7132

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