Privacy Policy

Last Updated: 12/31/2025

1. Introduction

Advanced Fuller School of Massage respects your privacy and works to protect the personal information you share with us.
This Privacy Policy explains what we collect through our website and communications, how we use it, and the choices you have.

By using our website or contacting us, you agree to the practices described in this policy.

2. Information We Collect

  • Information you provide: Name, email address, phone number, appointment or registration details, and any
    information you choose to submit through forms or communications.
  • Website usage information: IP address, browser type, device information, pages visited, and approximate
    location derived from IP address.
  • Cookies and similar technologies: Data collected through cookies, pixels, and similar tools to help our site
    work properly and understand usage trends.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to help our website function, remember preferences, measure traffic, and improve
your experience. You can control cookies through your browser settings. Disabling cookies may limit certain features.

Google Analytics (GA4): We use Google Analytics (GA4) to understand how visitors interact with our website so
we can improve performance and content. Google Analytics may use cookies and similar technologies to collect information such
as pages visited, time on site, referring/exit pages, device/browser details, and approximate location (region/city). This
information helps us analyze website usage.

Your controls: You can limit or block cookies in your browser settings. You may also be able to control how
Google uses data for analytics and advertising by adjusting your Google settings and reviewing Google’s privacy resources.
You can also opt out of Google Analytics in some browsers by installing Google’s opt-out browser add-on:
GA Opt-out Add-on.
For more about how Google uses data from partner sites, visit:
Google Partner Sites.

4. How We Use Your Information

We use information we collect to:

  • Provide services, schedule appointments, process registrations, and respond to requests.
  • Send administrative messages such as confirmations, reminders, schedule changes, and service updates.
  • Send marketing messages only if you have opted in, and you can opt out at any time.
  • Maintain the security and integrity of our website and systems.
  • Comply with legal obligations and enforce our policies.

5. Text Messaging (SMS) and Phone Communications

If you provide your phone number, we may contact you by call or text message for customer service and operational purposes
such as appointment scheduling, confirmations, reminders, rescheduling, and questions you send to us.

6. SMS Consent, Opt Out, and Message Details

When you opt in to receive text messages from us, you are agreeing to receive texts related to your relationship with our
business, such as appointment and service communications. Message frequency varies based on your activity and requests.

You can opt out at any time by replying STOP. After you opt out, we will send a confirmation of your opt-out
and will stop sending text messages to that number, unless you later re-subscribe. For help, reply HELP or
contact our office.

Message and data rates may apply depending on your mobile carrier plan.

7. SMS Privacy and Safeguards

We take reasonable steps to manage text messaging responsibly. Access to texting tools is limited to authorized personnel.
Staff are trained on consent requirements, opt-out handling, and appropriate message content. We maintain internal processes
to honor opt-out requests promptly and to reduce the chance of texting numbers that have opted out unless the recipient later
re-subscribes.

We also limit SMS content to scheduling, customer service, and other recipient-requested communications, and we avoid
including sensitive personal information in text messages.

8. SMS Service Provider (Nextiva)

We use Nextiva to support phone and text messaging services. Nextiva may process message content and related information to
deliver communications and maintain service reliability. Our use of Nextiva is for operational communications and customer
service, not for selling your personal information.

9. Sharing Your Information

We do not sell your personal information. We may share information in limited circumstances, such as:

  • Service providers: Companies that help us operate our website, communications, scheduling, payments, or other
    business functions. These providers are permitted to use information only to perform services for us.
  • Legal and safety: When required by law, legal process, or to protect rights, safety, and security.
  • Business changes: If our business is involved in a merger, sale, or transfer, information may be included as
    part of that transaction.

SMS consent is not shared with third parties for their own marketing.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of
transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Your Choices and Rights

Depending on your location and applicable law, you may have rights to access, correct, or request deletion of certain personal
information. You can also opt out of marketing emails at any time using the unsubscribe link in those messages or by
contacting us.

To make a request, contact us using the information in the Contact section below.

12. Third Party Links

Our website may include links to third party websites. We are not responsible for the privacy practices of third parties, and
we encourage you to review their privacy policies.

13. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If we learn we have collected such information, we will delete it.

14. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your
continued use of our website after changes are posted means you accept the updated policy.

15. Contact Us

If you have questions about this Privacy Policy, please contact us.

Advanced Fuller School of Massage
Email: info@fullerschool.com
Phone: (757) 340-7132

By using our website, you acknowledge and accept the terms of this Privacy Policy.