Gift Card Policy
Last Updated: 12/25/2025
1. Introduction
Our gift cards and digital gift certificates provide a convenient way to share the benefits of massage therapy. This policy explains the terms for purchasing and using gift cards and digital gift certificates at Advanced Fuller School of Massage.
By purchasing or using a gift card or digital gift certificate, you agree to the terms below.
2. Definitions
- Gift Cards: Physical cards sold in person at Advanced Fuller School of Massage. They are redeemable only at our facility.
- Digital Gift Certificates: Digital certificates issued through The Gift Card Cafe and purchased online. They are redeemable at our facility when presented in person.
3. Expiration
Gift cards and digital gift certificates expire 5 years from the date of purchase or issuance. After expiration, any unused value is forfeited.
The expiration date is shown on the gift card or certificate, or you can contact us to confirm an expiration date before you book.
4. Fees
We do not charge inactivity fees, maintenance fees, dormancy fees, or service fees on our gift cards or digital gift certificates.
5. Redemption
- Dollar amounts only: Gift cards and digital gift certificates are sold in dollar amounts only and are applied as a credit toward your total at checkout.
- Presentation required: Gift cards and digital gift certificates must be presented at the time of service. A printed copy or a clear digital copy on your phone is acceptable for digital certificates.
- Where they can be used: They are redeemable only at Advanced Fuller School of Massage.
- Cash redemption: Not redeemable for cash except where required by law.
- Refunds: Gift card and digital certificate purchases are not refundable.
- Scheduling: Advance scheduling is recommended. Please mention your gift card or certificate when booking.
6. Price Changes and Remaining Balance
Gift cards and digital gift certificates are redeemed for their dollar value. If service prices change over time, the gift card will apply the dollar amount available and any difference is due at the time of service.
If your gift card or certificate is not used in full, the remaining balance stays available until the expiration date.
To check a balance, contact our office at 757-340-7132.
7. Gratuities
Gratuity is not included unless you choose to add it. Tips may be paid separately at checkout.
8. Lost, Stolen, or Unauthorized Use
Treat gift cards like cash. Anyone who presents a gift card or certificate may be able to use it, and we are not responsible for unauthorized use.
- Physical gift cards: We may not be able to replace lost or stolen cards. If you have proof of purchase and we can verify the card number and remaining balance, we may be able to help, but replacement is not guaranteed.
- Digital gift certificates: You may be able to reprint the certificate if you still have access to the original email or certificate details. If it has already been redeemed, we may not be able to restore value.
9. Purchase Limits and Misuse
Gift cards and digital gift certificates cannot be used to purchase additional gift cards or certificates. We reserve the right to refuse a sale or redemption request if we suspect fraud, misuse, or policy violations.
10. Third Party Provider
Digital gift certificates are issued through The Gift Card Cafe. Online purchasing, delivery, and platform related issues may be governed by their terms and conditions.
You can review their terms here: The Gift Card Cafe Terms of Service.
11. Promotions and Special Offers
Seasonal promotions and bonus gift offers may be available at certain times of year. Any promotional terms will be shared clearly at the time of the offer. Promotions may not be combined unless explicitly stated.
12. Questions and Disputes
If you have questions or concerns about a gift card or digital gift certificate, please contact our office at 757-340-7132 or reach out to us here. We will do our best to resolve the issue quickly and fairly.